Refund Policy
Refund Policy – AXL Urban
We want you to be 100% satisfied with your purchase. If you're not, here's how we handle returns:
Return Window:
You may return items within 14 days of receiving your order.
Eligibility:
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Items must be unworn, unused, and in original packaging
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Proof of purchase is required
Non-Returnable Items:
Gift cards, final sale items, and worn accessories.
Refunds:
Once your return is received and approved, we will process your refund to the original payment method within 7 business days.
Return Shipping:
Return shipping costs are the customer’s responsibility, unless the item is defective.
Contact: support@axlurban.com