Refund Policy

Refund Policy – AXL Urban

We want you to be 100% satisfied with your purchase. If you're not, here's how we handle returns:

Return Window:
You may return items within 14 days of receiving your order.

Eligibility:

  • Items must be unworn, unused, and in original packaging

  • Proof of purchase is required

Non-Returnable Items:
Gift cards, final sale items, and worn accessories.

Refunds:
Once your return is received and approved, we will process your refund to the original payment method within 7 business days.

Return Shipping:
Return shipping costs are the customer’s responsibility, unless the item is defective.

Contact: support@axlurban.com